Originally published in Compass, May 9, 2013
Blue Hill Memorial Hospital wins awards for quality care
Blue Hill Memorial Hospital is being awarded the following honors by Avatar International, an industry leader in healthcare quality services. The two awards, one for Exemplary Service and one for Exceeding Patient Expectations, are significant accomplishments for BHMH, according to a news release from the hospital.
Avatar Solutions’ awards are meant to honor significant accomplishments in patient satisfaction and innovation in healthcare settings. The Exemplary Service Overall Best Performer Award is presented to the top facilities in Avatar’s national database with the highest overall, combined score for patient experiences in inpatient, outpatient, emergency department, and ambulatory surgery settings.
The Exceeding Patient Expectations award is based on three critical survey items gauging patient expectations about quality of care, reliability, and customization before the visit.